Boostiphy

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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: July 2026

Age Rating: 4+

Designed for users of all ages

COPPA Compliant GDPR Compliant

Mobile App Notice: The Boostiphy mobile app offers the following services: Airtime & Data, Electricity Bills, TV Subscriptions, and Virtual Phone Numbers.

1. Introduction

Website Mobile App

At Boostiphy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively referred to as the "Platform").

Age Rating: Boostiphy is rated 4+ and is designed for users of all ages. The platform contains no content that requires age restrictions or parental guidance.

By using our Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you use our services:

  • Contact information – name, email address, and phone number
  • Account credentials – username, password, and authentication tokens
  • Communication preferences – your choices regarding marketing communications
  • Order history and service preferences – transaction records and service usage patterns
  • Device information – device model, operating system, unique device identifiers (for mobile app)
  • App usage data – features used, time spent in app, interactions (for mobile app)

2.2 Payment Information

Important: We do not collect or store your payment details directly. All payments are processed through our trusted third-party payment processors:

  • Kora
  • NowPayments

These payment processors handle all payment transactions and may collect your billing information, card details, or other payment method information in accordance with their own privacy policies.

2.3 Automatically Collected Information

When you visit our website or use our mobile app, we automatically collect certain information:

  • Website: IP address, browser type, pages visited, time spent, referring URLs, cookies
  • Mobile App: Device information, app version, device ID, crash logs, usage statistics
  • Both Platforms: Location data (with your consent), device language, time zone, network information

3. How We Use Your Information

Purpose Information Used Legal Basis
Service Delivery Account details Contract fulfillment
Order Processing Order details, service preferences Contract fulfillment
Customer Support Contact information, service history Legitimate interest
App & Website Improvement Usage data, cookies, app analytics Legitimate interest
Push Notifications (App) Device ID, preferences Consent
Marketing Communications Email address, preferences Consent
Security & Fraud Prevention Device information, IP addresses Legitimate interest

4. Information Sharing and Disclosure

4.1 Payment Processors

We share necessary transaction information with our third-party payment processors (Kora and NowPayments) to facilitate payment processing. These providers have their own privacy policies governing how they handle your payment information.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, mobile app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4.3 Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmission (web and app)
  • Secure authentication procedures
  • Regular security assessments
  • Access controls and authentication procedures
  • Data backup and recovery systems
  • Secure API communication between mobile app and servers
  • Encrypted data storage on mobile devices

Payment Security: Since we use third-party payment processors (Kora and NowPayments), your payment information is protected by their advanced security measures and compliance certifications. We never have access to your complete payment details.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Enable enhanced features and personalization
  • Advertising Cookies: Used to deliver relevant advertisements

Mobile App: Our mobile app uses similar tracking technologies, including device identifiers and analytics tools to improve user experience and app performance.

6.2 Managing Cookies and Tracking

Website: You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use some features of our website.

Mobile App: You can manage app permissions and tracking preferences through your device settings. You may opt out of certain analytics tracking by adjusting your device settings.

7. Your Data Protection Rights

7.1 Access and Control

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to our processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

7.2 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

  • Account information: Retained while your account is active and for 3 years after deactivation
  • Transaction records: Retained for 7 years for legal and accounting purposes
  • Marketing data: Retained until you unsubscribe or for 2 years of inactivity
  • App usage data: Retained for up to 2 years for analytics and improvement purposes
  • Device information: Retained for the duration of your app usage and up to 1 year after uninstall

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

10. Mobile App Permissions

Our mobile application may request access to certain device permissions to provide core functionality. These permissions include:

  • Notification Permissions: To send you important updates and service notifications
  • Storage Permissions: To save transaction receipts and app data
  • Internet Access: Required for all app functionality

You can revoke these permissions at any time through your device settings. However, revoking certain permissions may affect the app's functionality.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also provide additional notice through our app or via email.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Platform after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: support@boostiphy.com
  • In-App Support: Contact us through the app's support section

By using our website, mobile app, and services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.

This Privacy Policy applies to both our website and mobile application.

Age Rating: 4+ COPPA Compliant GDPR Compliant

The Boostiphy mobile app offers Airtime, Data, Electricity Bills, TV Subscriptions, and Virtual Phone Numbers.